Shipping policy

The below policies are applicable only to products purchased on the Blusafe Solutions website – www.blusafesolutions.com. If you purchased your Blusafe Smart Lock from a third-party website, such as Amazon, or at a retail store (e.g. Home Depot or Lowe's), please see that party's Delivery and Return Policies.

Delivery

Your order will usually be delivered within 3-4 working days, Monday to Saturday, 8am – 6pm. Some items may be delivered slightly earlier or later depending on the delivery address.

We offer free standard delivery across the United States and Canada when you spend $25 or more.

United Parcel Services (UPS) is the delivery partner we primarily use to ship our products. You will be provided an email with the parcel's tracking number, which you can track at www.UPS.com. If no-one is available to receive the parcel, the courier will attempt to leave the parcel in a safe place as per UPS' policy.

Delivery is incorrect or hasn't arrived yet?

If your delivery is overdue, or if any of your items have been accidentally damaged during transit, or for any other queries, please contact us on +86 13966993381 (WhatsApp) or operation@blusafesolutions.com.