Contour Black

1. Check for any foreign objects inside the lock cylinder that may be blocking the key. 2. Inspect the key for any damage that could prevent it from working. 3. Apply a small amount of lubricant to the lock cylinder and try the key again.

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Check if the upper studs on the panel are properly installed. If not, first dry any internal moisture carefully (e.g., with a fan on a cool setting, avoiding damage to electronics), then correctly install the studs as per the instruction manual.

With normal use, the batteries should last for at least 10 months.

Simply touch the doorbell button to activate the keypad.

1. Check if the WiFi signal is strong in the lock's location. 2. Verify that the entered WiFi password is correct. 3. Restart the lock by powering it off and on, then repeat the connection process.

To prevent accidental activation and save power (e.g., from rain), the fingerprint sensor requires a manual wake-up. First, activate the keypad by touching the doorbell button, then use the fingerprint sensor to unlock.

The WiFi should be within a 15-meter range for reliable networking.

For optimal performance: The lock should be installed approximately 95 cm from the ground. With a 30 cm arm length, the photographic range is 110-180 cm. With a 50 cm arm length, the photographic range is 100-190 cm. With a 60 cm arm length, the photographic range is 100-200 cm.

Press the settings button, verify your identity as an administrator, and then follow the system's voice prompts to add or delete fingerprints.

Clean your finger and the fingerprint sensor. Ensure correct finger placement and try multiple times. When registering a fingerprint, try scanning from different angles or register fingerprints from multiple fingers.

The lock has an IP65 waterproof rating, similar to many mobile phones. For optimal performance, please ensure your fingers and the fingerprint sensor are dry during use.

100 fingerprints.