Infinity Chome

Absolutely. It is ideal for rental properties, offering convenient management through features like temporary passcodes, eKeys, and fingerprint access for longer stays.

1. The selected square bolt might be too long. Refer to the installation guide and choose the correct size based on your door's thickness. 2. The internal mounting plate must be positioned using the provided installation jig before tightening the M5 screws. 3. The M5 screw holding the lock cylinder might be over-tightened. Loosen it half a turn with a screwdriver.

The locking/unlocking trigger angle is 45°. The maximum opening angle is ≤ 59°.

BS locks are suitable for most doors on the market (including composite, uPVC, and wooden doors) with a thickness between 44mm and 70mm. Simply remove the original mechanical lock and replace it with the BS lock. Installation is straightforward and can be done yourself using the provided instructions. If you are unsure about compatibility, consult your dealer.

1. Using different brands or mixing old and new batteries. It is recommended to use new batteries of the same brand. If the problem persists, contact your dealer. 2. Ensure the batteries are from formal channels. 3. Confirm the batteries are installed with the correct polarity (+/-). 4. Check if rainwater has seeped into the external door panel.

No, user data will not be erased.

The lock will give a low-battery warning; please replace all batteries as soon as possible. If the batteries are completely dead, there is a 9V battery emergency socket on the bottom of the external lock panel for temporary power to open the door. Replace the internal batteries immediately afterwards.

Approximately 6 months (depending on usage frequency).

The effective distance is approximately 5 meters.

When a new firmware version is available, you will receive an alert when operating the lock via the app. If you agree to upgrade, you can update the lock's firmware via Bluetooth.

Yes, remote unlocking is possible when the lock is connected to a gateway.

Administrator permissions are tied to the user account. Logging into your administrator account on a new phone will automatically show the bound lock. If you need to clear the lock data from the old phone, you will need to manually clear the user data.

Users can customize passcodes and their effective and expiration times

100 passcode.